Cannot connect to a server in single-user mode

Refer to the following when you cannot connect to a server in single-user mode:

For ThinkSystem and ThinkAgile servers, only multiple-user mode is supported; single-user mode is not supported.

When you connect to a server in single-user mode, only one remote-control session can be established to the server at a time.

Complete the following steps to resolve this issue:

1. Attempt to connect to the managed server in multi-user mode (if allowed, based on security requirements).

2. Contact other users to determine if anyone else has already established a remote-control session with the managed server. If so, wait until the user ends the remote-control session with the managed server.

3. Attempt to connect to the managed server in single-user mode again.