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80010b01-3702ffff : Numeric sensor Pen Inlet Temp going high (upper non-recoverable) has asserted.

Numeric sensor Pen Inlet Temp going high (upper non-recoverable) has asserted.

The PEN inlet temperature has exceeded its specified threshold. The compute node has initiated a hard shutdown.

May also be shown as 80010b013702ffff or 0x80010b013702ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0498

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.