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80070217-0b82ffff : Sensor PEN LPR Empty has transitioned to critical from a less severe state.

Sensor PEN LPR Empty has transitioned to critical from a less severe state.

The Low Profile Riser Card in the PEN has been detected as missing The PCIe Expansion Node will not power on without this card installed.

May also be shown as 800702170b82ffff or 0x800702170b82ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

If the Low Profile Riser (LPR) is not installed in the PCIe Expansion Node (PEN), then the LPR needs to be installed in the PEN to remove this alert and allow the system to power on. If the LPR is installed, then remove the Compute Node and PEN from the chassis, and remove the LPR. Reinstall the LPR in the base planar in the PEN, and verify if this alert has been cleared. If this alert continues to occur, then replace the LPR. If after replacing the LPR, the alert continues to occur, then replace the base planar on the PEN.