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80070301-03020100 : Sensor CPU 2 Overtemp has gone to Nonrecoverable state from a less severe state.

Sensor CPU 2 Overtemp has gone to Nonrecoverable state from a less severe state.

The temperature of microprocessor 2 has exceeded its specified threshold, causing a hard shutdown of the compute node.

May also be shown as 8007030103020100 or 0x8007030103020100

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0524

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the microprocessor 2 heat sink is securely installed.
  5. Make sure that the microprocessor 2 heat sink is installed correctly and the thermal material is correctly applied.
  6. Replace microprocessor 2.