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80070202-1901ffff : Sensor PEN Planar Fault has transitioned to critical from a less severe state.

Sensor PEN Planar Fault has transitioned to critical from a less severe state.

A failure has been detected in the PEN planar board.

May also be shown as 800702021901ffff or 0x800702021901ffff

Severity​

Error

Alert Category​

Critical - Voltage

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

1

Automatically Notify Support​

No

User Response​

Complete the following steps:

  1. Remove any recently installed components.
  2. Try to power on the compute node.
    • If the compute node successfully powers on, complete the following steps:
      1. Check the ServerProven website to make sure that recently installed components are compatible with the compute node.
      2. Inspect the previously installed components for physical damage.
    • If the compute node does not successfully power on or if this is not the first occurrence of this problem, replace the system board.