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806f0a0c-200c010c : An Over-Temperature Condition has been detected on the memory device 12 in Group 1 on Subsystem System Memory.

An Over-Temperature Condition has been detected on the memory device 12 in Group 1 on Subsystem System Memory.

An overtemperature condition has been detected in the DIMM in DIMM connector 12.

May also be shown as 806f0a0c200c010c or 0x806f0a0c200c010c

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0146

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the DIMM baffles are in place.
  5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.