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4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen.

Watchdog [arg1] Failed to Capture Screen.

An operating-system error has occurred, and the screen capture failed.

May also be shown as 4000001d00000000 or 0x4000001d00000000

Severity​

Error

Alert Category​

System - other

Serviceable​

No

CIM Information​

Prefix:IMM

and ID:0029

SNMP Trap ID​

22

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet over USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
  5. Check the integrity of the installed operating system.
  6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.