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80010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted.

Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted.

The PCH temperature sensor has risen above its threshold. A hard shutdown has occurred.

May also be shown as 80010b012d01ffff or 0x80010b012d01ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0498

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

  1. Check the IMM event log for any fan or cooling related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Ensure system cover is latched properly.
  4. Make sure that the room temperature is within operating specifications.
  5. If this is the only temperature related event and the event persists, replace the system board (Trained Service personnel only).