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806f0107-0304ffff : An Over-Temperature Condition has been detected on [ProcessorElementName].

An Over-Temperature Condition has been detected on [ProcessorElementName].

The microprocessor 4 temperature has risen above the critical level, causing a hard shutdown of the node.

May also be shown as 806f01070304ffff or 0x806f01070304ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0036

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

Complete the following steps:

  1. Check the IMM event log for any fan or cooling related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Ensure system cover is latched properly.
  4. Make sure that the room temperature is within operating specifications.
  5. Make sure that the microprocessor 4 heat sink is securely installed.
  6. (Trained service technician only) Make sure that the microprocessor 4 heat sink is installed correctly and the thermal material is correctly applied.
  7. (Trained service technician only) Replace microprocessor 4.