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806f0013-1701ffff : A diagnostic interrupt has occurred on system [ComputerSystemElementName].

A diagnostic interrupt has occurred on system [ComputerSystemElementName].

The user has pressed the NMI button or there has been a malfunction with the button.

May also be shown as 806f00131701ffff or 0x806f00131701ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0222

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

If the NMI button has not been pressed, complete the following steps:

  1. Make sure that the NMI button is not pressed.
  2. Replace the system board (Trained service personnel only).