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A0C6F1007 : This message is for the use case when an implementation has detected a Memory DIMM configuration error.

This message is for the use case when an implementation has detected a Memory DIMM configuration error.

Configuration error

Severity

Error

Serviceable

Yes

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Check ServerProven website to see whether any reported DIMMs are not supported by the server. If yes, replace them with supported ones.
  2. If the problem persists, check whether any reported DIMMs are not populated according to the DIMM installation rules. If yes, re-populate them by following the rules.
  3. If the problem persists, check whether any reported DIMMs are not properly seated. If yes, reseat them.
  4. If the problem persists, visually inspect any reported DIMMs for physical damage, dust, or any other contamination on the connector or circuits. If yes, dust off the DIMMs, clean the contacts, and install them.
  5. If the problem persists, visually inspect the DIMM slot for physical damage. Look for cracked or broken plastic on the slot. If yes, move the DIMM to another DIMM slot.
  6. If the problem persists, perform a power cycle on the server from the management console.
  7. If the problem persists, collect service data log from the BMC Web interface and contact Lenovo Support (https://datacentersupport.lenovo.com/serviceprovider).
Note
DIMM installation rules can be found in the Maintenance Manual.
  • SR635: https://thinksystem.lenovofiles.com/help/topic/7Y98/pdf_files.html
  • SR655: https://thinksystem.lenovofiles.com/help/topic/7Y00/pdf_files.html