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00017109 : Ethernet [[arg1]] interface is down for the primary Chassis Management Module.

Ethernet [[arg1]] interface is down for the primary Chassis Management Module.

The Chassis Management Module external Ethernet interface is down. Devices internal to the chassis on the management network, such as system-management processors and the Flex System Manager management module, will also lose network connectivity.

Severity​

Informational

Alert Category​

Chassis/System Management (Informational)

Log Source​

SERVPROC

Serviceable​

Yes

Recoverable​

No

Chassis LED that is Lit​

None

CIM Information​

Prefix:CMM

and ID:0072

SNMP Trap ID​

mmTrapChassisS

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Make sure that the external Ethernet cable is connected at both ends.
  2. Make sure that the cable is working:
    1. Swap both ends of the cable.
    2. Make sure that the link LED on the RJ-45 connector is lit on the Chassis Management Module (CMM) and on the network device to which the CMM is attached.
  3. Make sure that the network switch has power.
  4. Make sure that the network infrastructure is operational.