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00038F04 : Internal proprietary management protocol between I/O module [arg1] and CMM is offline.

Internal proprietary management protocol between I/O module [arg1] and CMM is offline.

The Chassis Management Module (CMM) cannot communicate with the specified I/O module. The I/O module might be operating normally, but the CMM cannot detect whether there are problems with the specified device. This is an internal Ethernet issue for advanced communication. The I2C interface is independent.

Severity

Warning

Alert Category

I/O Modules (Warning)

Log Source

IOMod_04

Serviceable

Yes

Recoverable

Yes

Chassis LED that is Lit

Chassis Check Log

CIM Information

Prefix:CMM

and ID:0096

SNMP Trap ID

mmTrapION

Automatically Notify Support

Yes

User Response

Temporarily disable all communication between the nodes and the specified I/O module in the chassis to reduce interruptions to the services that the nodes provide. Perform a service-level reset of the I/O module, which restarts the I/O module. If the service-level reset does not correct the problem, replace the I/O module.