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00038F03 : Internal proprietary management protocol between I/O module [arg1] and CMM is offline.

Internal proprietary management protocol between I/O module [arg1] and CMM is offline.

The Chassis Management Module (CMM) cannot communicate with the specified I/O module. The I/O module might be operating normally, but the CMM cannot detect whether there are problems with the specified device. This is an internal Ethernet issue for advanced communication. The I2C interface is independent.

Severity​

Warning

Alert Category​

I/O Modules (Warning)

Log Source​

IOMod_03

Serviceable​

Yes

Recoverable​

Yes

Chassis LED that is Lit​

Chassis Check Log

CIM Information​

Prefix:CMM

and ID:0096

SNMP Trap ID​

mmTrapION

Automatically Notify Support​

Yes

User Response​

Temporarily disable all communication between the nodes and the specified I/O module in the chassis to reduce interruptions to the services that the nodes provide. Perform a service-level reset of the I/O module, which restarts the I/O module. If the service-level reset does not correct the problem, replace the I/O module.