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CMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.

Table 1. Events that automatically notify Support
Event IDMessage StringAutomatically Notify Support
00006011The battery in Chassis Management Module [arg1] is low.Yes
00006012The battery in Chassis Management Module [arg1] is low.Yes
00006120Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006121Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006122Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006123Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006124Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006125Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006126Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006220Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006221Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006222Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006223Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006224Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006225Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00006226Chassis Management Module [arg1] failure. FPGA Host [arg2] communication is offline.Yes
00016802Test call home by user ID [arg1] from [arg2] at IP address [arg3].Yes
00016803Manual call home generated by user ID [arg1] from [arg2] at IP address [arg3]. Message: [arg4].Yes
00017104CMM bay location cannot be determined, defaulting to CMM bay 2.Yes
00022003Primary Chassis Management Module real-time clock failed.Yes
0002200APrimary Chassis Management Module internal Ethernet logic failed.Yes
00022015Standby Chassis Management Module real-time clock failed.Yes
00022016Standby Chassis Management Module local management bus failed.Yes
00022019Standby Chassis Management Module internal I/O logic failure.Yes
0002201DStandby Chassis Management Module internal Ethernet logic failed.Yes
0002201EStandby Chassis Management Module communication is offline.Yes
0002205APrimary Chassis Management Module internal I/O logic failure.Yes
00026801Fan module [arg1] has failed.Yes
00026802Fan module [arg1] has failed.Yes
00026803Fan module [arg1] has failed.Yes
00026804Fan module [arg1] has failed.Yes
00026805Fan module [arg1] has failed.Yes
00026806Fan module [arg1] has failed.Yes
00026807Fan module [arg1] has failed.Yes
00026808Fan module [arg1] has failed.Yes
00026809Fan module [arg1] has failed.Yes
0002680AFan module [arg1] has failed.Yes
00038201Power supply [arg1] transient reading overvoltage.Yes
00038202Power supply [arg1] transient reading overvoltage.Yes
00038203Power supply [arg1] transient reading overvoltage.Yes
00038204Power supply [arg1] transient reading overvoltage.Yes
00038205Power supply [arg1] transient reading overvoltage.Yes
00038206Power supply [arg1] transient reading overvoltage.Yes
00038301Power supply [arg1] transient reading undervoltage.Yes
00038302Power supply [arg1] transient reading undervoltage.Yes
00038303Power supply [arg1] transient reading undervoltage.Yes
00038304Power supply [arg1] transient reading undervoltage.Yes
00038305Power supply [arg1] transient reading undervoltage.Yes
00038306Power supply [arg1] transient reading undervoltage.Yes
00038401Power supply [arg1] transient reading overcurrent.Yes
00038402Power supply [arg1] transient reading overcurrent.Yes
00038403Power supply [arg1] transient reading overcurrent.Yes
00038404Power supply [arg1] transient reading overcurrent.Yes
00038405Power supply [arg1] transient reading overcurrent.Yes
00038406Power supply [arg1] transient reading overcurrent.Yes
00038501Power supply [arg1] power meter is offline.Yes
00038502Power supply [arg1] power meter is offline.Yes
00038503Power supply [arg1] power meter is offline.Yes
00038504Power supply [arg1] power meter is offline.Yes
00038505Power supply [arg1] power meter is offline.Yes
00038506Power supply [arg1] power meter is offline.Yes
00038601Fan module [arg1] VPD is not valid.Yes
00038602Fan module [arg1] VPD is not valid.Yes
00038603Fan module [arg1] VPD is not valid.Yes
00038604Fan module [arg1] VPD is not valid.Yes
00038605Fan module [arg1] VPD is not valid.Yes
00038606Fan module [arg1] VPD is not valid.Yes
00038607Fan module [arg1] VPD is not valid.Yes
00038608Fan module [arg1] VPD is not valid.Yes
00038609Fan module [arg1] VPD is not valid.Yes
0003860AFan module [arg1] VPD is not valid.Yes
00038701Fan logic module [arg1] VPD is not valid.Yes
00038702Fan logic module [arg1] VPD is not valid.Yes
00038A01Power supply [arg1] VPD is not valid.Yes
00038A02Power supply [arg1] VPD is not valid.Yes
00038A03Power supply [arg1] VPD is not valid.Yes
00038A04Power supply [arg1] VPD is not valid.Yes
00038A05Power supply [arg1] VPD is not valid.Yes
00038A06Power supply [arg1] VPD is not valid.Yes
00038F01Internal proprietary management protocol between I/O module [arg1] and CMM is offline.Yes
00038F02Internal proprietary management protocol between I/O module [arg1] and CMM is offline.Yes
00038F03Internal proprietary management protocol between I/O module [arg1] and CMM is offline.Yes
00038F04Internal proprietary management protocol between I/O module [arg1] and CMM is offline.Yes
00039601Fan module [arg1] VPD is not available.Yes
00039602Fan module [arg1] VPD is not available.Yes
00039603Fan module [arg1] VPD is not available.Yes
00039604Fan module [arg1] VPD is not available.Yes
00039605Fan module [arg1] VPD is not available.Yes
00039606Fan module [arg1] VPD is not available.Yes
00039607Fan module [arg1] VPD is not available.Yes
00039608Fan module [arg1] VPD is not available.Yes
00039609Fan module [arg1] VPD is not available.Yes
0003960AFan module [arg1] VPD is not available.Yes
00039701Fan logic module [arg1] VPD is not available.Yes
00039702Fan logic module [arg1] VPD is not available.Yes
00039A01Power supply [arg1] VPD is not available.Yes
00039A02Power supply [arg1] VPD is not available.Yes
00039A03Power supply [arg1] VPD is not available.Yes
00039A04Power supply [arg1] VPD is not available.Yes
00039A05Power supply [arg1] VPD is not available.Yes
00039A06Power supply [arg1] VPD is not available.Yes
00039B01Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B02Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B03Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B04Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B05Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B06Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B07Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B08Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B09Fan module [arg1] fan parameter in VPD is not valid.Yes
00039B0AFan module [arg1] fan parameter in VPD is not valid.Yes
000A2101Fan logic module [arg1] has failed.Yes
000A2102Fan logic module [arg1] has failed.Yes
000A2201Fan logic module [arg1] is an older revision card (FRU 81Y2912) and needs to be replaced.Yes
000A2202Fan logic module [arg1] is an older revision card (FRU 81Y2912) and needs to be replaced.Yes
000A6001Fan module [arg1] is operating in a degraded state.Yes
000A6002Fan module [arg1] is operating in a degraded state.Yes
000A6003Fan module [arg1] is operating in a degraded state.Yes
000A6004Fan module [arg1] is operating in a degraded state.Yes
000A6005Fan module [arg1] is operating in a degraded state.Yes
000A6006Fan module [arg1] is operating in a degraded state.Yes
000A6007Fan module [arg1] is operating in a degraded state.Yes
000A6008Fan module [arg1] is operating in a degraded state.Yes
000A6009Fan module [arg1] is operating in a degraded state.Yes
000A600AFan module [arg1] is operating in a degraded state.Yes
08028001Power supply [arg1] is off. DC fault.Yes
08028002Power supply [arg1] is off. DC fault.Yes
08028003Power supply [arg1] is off. DC fault.Yes
08028004Power supply [arg1] is off. DC fault.Yes
08028005Power supply [arg1] is off. DC fault.Yes
08028006Power supply [arg1] is off. DC fault.Yes
08200001Power supply [arg1] communication is offline.Yes
08200002Power supply [arg1] communication is offline.Yes
08200003Power supply [arg1] communication is offline.Yes
08200004Power supply [arg1] communication is offline.Yes
08200005Power supply [arg1] communication is offline.Yes
08200006Power supply [arg1] communication is offline.Yes
08216301Mismatched power supplies in the chassis: [arg1]. The configuration is not supported.Yes
08236001Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236002Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236003Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236004Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236005Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236006Power supply [arg1] has shut down because of an overcurrent fault.Yes
08236481Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236482Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236483Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236484Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236485Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236486Power supply [arg1] has shut down because of an overvoltage fault.Yes
08236801Power supply [arg1] has shut down because of an undervoltage fault.Yes
08236802Power supply [arg1] has shut down because of an undervoltage fault.Yes
08236803Power supply [arg1] has shut down because of an undervoltage fault.Yes
08236804Power supply [arg1] has shut down because of an undervoltage fault.Yes
08236805Power supply [arg1] has shut down because of an undervoltage fault.Yes
08236806Power supply [arg1] has shut down because of an undervoltage fault.Yes
08526001Power supply [arg1] encountered an internal fan failure.Yes
08526002Power supply [arg1] encountered an internal fan failure.Yes
08526003Power supply [arg1] encountered an internal fan failure.Yes
08526004Power supply [arg1] encountered an internal fan failure.Yes
08526005Power supply [arg1] encountered an internal fan failure.Yes
08526006Power supply [arg1] encountered an internal fan failure.Yes
08556001An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
08556002An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
08556003An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
08556004An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
08556005An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
08556006An internal fan in power supply [arg1] is operating outside the recommended speed.Yes
0901E000Chassis front LED card not present.Yes
0901E003Chassis rear LED card not present.Yes
0E010001Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010002Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010003Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010004Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010005Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010006Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010007Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010008Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E010009Node [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E01000ANode [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E01000BNode [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E01000CNode [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E01000DNode [arg1] device [arg2][[arg3]] VPD is not available.Yes
0E01000ENode [arg1] device [arg2][[arg3]] VPD is not available.Yes
0EA00001I/O module [arg1] fault.Yes
0EA00002I/O module [arg1] fault.Yes
0EA00003I/O module [arg1] fault.Yes
0EA00004I/O module [arg1] fault.Yes
0EA1A401I/O module [arg1] current fault.Yes
0EA1A402I/O module [arg1] current fault.Yes
0EA1A403I/O module [arg1] current fault.Yes
0EA1A404I/O module [arg1] current fault.Yes
0EA1F801I/O module [arg1] communication failure.Yes
0EA1F802I/O module [arg1] communication failure.Yes
0EA1F803I/O module [arg1] communication failure.Yes
0EA1F804I/O module [arg1] communication failure.Yes
0EA2D001The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2].Yes
0EA2D002The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2].Yes
0EA2D003The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2].Yes
0EA2D004The internal proprietary management credentials for [arg1] are incorrect with error code: [arg2].Yes
35010481Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010482Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010483Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010484Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010485Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010486Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010487Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010488Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010489Node [arg1] device [arg2][[arg3]] VPD is not valid.Yes
3501048ANode [arg1] device [arg2][[arg3]] VPD is not valid.Yes
3501048BNode [arg1] device [arg2][[arg3]] VPD is not valid.Yes
3501048CNode [arg1] device [arg2][[arg3]] VPD is not valid.Yes
3501048DNode [arg1] device [arg2][[arg3]] VPD is not valid.Yes
3501048ENode [arg1] device [arg2][[arg3]] VPD is not valid.Yes
35010801Unexpected exception affecting [arg1] was encountered in security service.Yes
35010802Unexpected exception affecting [arg1] was encountered in security service.Yes
35010803Unexpected exception affecting [arg1] was encountered in security service.Yes
35010804Unexpected exception affecting [arg1] was encountered in security service.Yes
35010805Unexpected exception affecting [arg1] was encountered in security service.Yes
35010806Unexpected exception affecting [arg1] was encountered in security service.Yes
35010807Unexpected exception affecting [arg1] was encountered in security service.Yes
35010808Unexpected exception affecting [arg1] was encountered in security service.Yes
35010809Unexpected exception affecting [arg1] was encountered in security service.Yes
3501080AUnexpected exception affecting [arg1] was encountered in security service.Yes
3501080BUnexpected exception affecting [arg1] was encountered in security service.Yes
3501080CUnexpected exception affecting [arg1] was encountered in security service.Yes
3501080DUnexpected exception affecting [arg1] was encountered in security service.Yes
3501080EUnexpected exception affecting [arg1] was encountered in security service.Yes
35010841Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010842Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010843Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010844Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010845Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010846Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010847Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010848Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010849Unexpected exception was encountered in security service or system-management processor on [arg1].Yes
3501084AUnexpected exception was encountered in security service or system-management processor on [arg1].Yes
3501084BUnexpected exception was encountered in security service or system-management processor on [arg1].Yes
3501084CUnexpected exception was encountered in security service or system-management processor on [arg1].Yes
3501084DUnexpected exception was encountered in security service or system-management processor on [arg1].Yes
3501084EUnexpected exception was encountered in security service or system-management processor on [arg1].Yes
35010A00Chassis Management Module configuration is not compliant with the security policy.Yes
4001711EStandby Chassis Management Module failed to synchronize with the primary CMM. Standby network interface is disabled.Yes
40040000Chassis VPD is not valid.Yes
40040001Chassis VPD is not available.Yes
40040101I/O module [arg1] VPD is not valid.Yes
40040102I/O module [arg1] VPD is not valid.Yes
40040103I/O module [arg1] VPD is not valid.Yes
40040104I/O module [arg1] VPD is not valid.Yes
40040201Chassis Management Module [arg1] VPD is not valid.Yes
40040202Chassis Management Module [arg1] VPD is not valid.Yes
40040401Chassis Management Module [arg1] VPD is not available.Yes
40040402Chassis Management Module [arg1] VPD is not available.Yes
40040501Chassis Management Module [arg1] is not compatible. Redundant capability is turned off.Yes
40040502Chassis Management Module [arg1] is not compatible. Redundant capability is turned off.Yes
50020000Not reading device on system management (I2C) bus [arg1]. Chassis Management Module in the chassis [arg2] communication is offline.Yes
50020101Not reading device on system management (I2C) bus [arg1]. The rear LED card in the chassis [arg2] communication is offline.Yes
50020102Not reading device on system management (I2C) bus [arg1]. The rear LED card in the chassis [arg2] communication is offline.Yes
50020201Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] communication is offline.Yes
50020202Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] communication is offline.Yes
50020281Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] VPD communication is offline.Yes
50020282Not reading device on system management (I2C) bus [arg1]. Fan logic module [arg2] VPD communication is offline.Yes
50020301Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline.Yes
50020302Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline.Yes
50020303Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline.Yes
50020304Not reading device on system management (I2C) bus [arg1]. I/O module [arg2] communication is offline.Yes
50020401Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020402Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020403Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020404Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020405Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020406Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020407Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020408Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020409Not reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
5002040ANot reading device on system management (I2C) bus [arg1]. Fan module [arg2] communication is offline.Yes
50020501Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020502Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020503Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020504Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020505Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020506Not reading device on system management (I2C) bus [arg1]. Power supply [arg2] communication is offline.Yes
50020601Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020602Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020603Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020604Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020605Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020606Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020607Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020608Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020609Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002060ANot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002060BNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002060CNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002060DNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002060ENot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020701Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020702Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020703Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020704Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020705Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020706Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020707Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020708Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
50020709Not reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002070ANot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002070BNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002070CNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002070DNot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes
5002070ENot reading device on system management (I2C) bus [arg1]. Node [arg2] communication is offline.Yes