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806f090c-2b840015 : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.

[PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.

IMM determined DIMM 21 in Compute Book 4 has been throttled due to high temperature.

May also be shown as 806f090c2b840015 or 0x806f090c2b840015

Severity​

Warning

Alert Category​

System - Other

Serviceable​

yes

CIM Information​

Prefix:PLAT

and ID:0142

SNMP Trap ID​

22

Automatically Notify Support​

no

User Response​

Complete the following steps until problem is solved:

  1. Check the IMM event log for any fan or cooling related issues.
  2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Check IBM Support site for Service Bulletins/RETAIN tips related to an throttled DIMM Condition.
  5. If eXFlash DIMM, make sure the eXFlash DIMM FW is updated to the latest level.
  6. If the DIMM problem persists and there are no other DIMMs with the same indication, replace the DIMM.
  7. If the eXFlash DIMM problem persists and there are no other eXFlash DIMMs with the same indication, confirm that the eXFlash DIMM is under warranty before replacement.