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Event messages from XClarity Management Hub 2.0

Management-server and hardware-related events that are raised or collected by the Lenovo XClarity Management Hub 2.0 are pushed to the Lenovo XClarity One portal. These messages are listed in events or alerts log.

The following information is provided for each event and alert message.

Event code

A string that uniquely identifies the event or class of events that is raised by XClarity Management Hub 2.0. This is a 12-character string in the following format.

FQXMHccnnnns or FQXHMccnnnns

where:

  • cc identifies the component that raised the event. XClarity One uses the following component IDs.

    • AG. Aggregated data

    • AN. Analytics

    • BO. Boarding (device management)

    • BX. Bash extender (VM-related interactions)

    • CA. Custom alert and events

    • CP. Capacity analytics

    • CL. Collections

    • CO. Connection

    • MO. Monitoring (events, alerts, and metrics)

    • HE. Help

    • SE. Security (user authentication)

    • GW. Gateway

    • KN. Knowledge (data management, including assets, inventory, discovered devices)

    • SS. Service and Support

    • MN. Maintenance

    • DF. Data Forwarder

    • RM. Repository

    • PM. Templates (policies)

    • GM. Groups

    • EX. External

    • VW. VMWare

    • EN. Environmental

    • EN. Environment

  • nnnn identifies the unique message.
  • s identifies the severity, as follows.
    • I. Informational
    • J. Warning
    • K. Critical
Arguments

A description of each substitution variable, such as [arg1] or [arg2], that is included in the event description.

Severity

An indication of the level of concern for the condition, as follows.

  • Informational. The event was recorded for audit purposes. This is usually a user action or a change of states that is normal behavior.
  • Warning. The event is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance.
  • Critical. The event is a failure or critical condition that impairs service or an expected function.
Alert Category

Alerts are grouped into categories, such as Audit -- User Action.

Serviceable with log

An indication of whether an action (either by you or by Lenovo Support) is required to correct the problem.

Automatically Notify Support

An indication of whether a service ticket is opened automatically, and diagnostic files are transferred to the Lenovo Support Center for this event if Call Home is configured and enabled in XClarity One or the management hubs.

User Action

The actions to perform to solve the event.

Perform the steps in the order shown until the problem is solved. If the problem is not resolved after performing all recommended actions, contact Lenovo Support.