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FQXSPCA0019N : PCIe [SensorName] overtemperature has transitioned to non-recoverable from a less severe state.

PCIe [SensorName] overtemperature has transitioned to non-recoverable from a less severe state.

This message is for the use case when an implementation has detected that a sensor transitioned to non-recoverable from less severe.

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0524

SNMP Trap ID​

0

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check the XCC event log for any fan or cooling related issues and address them first.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed and are in place.
  3. Make sure that the room temperature is within operating specifications.
  4. Upgrade all system and chassis (if applicable) firmware to the latest level.
    Note
    If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update.
  5. If the problem persists, collect service data log.
  6. Contact Lenovo Support.