Skip to main content

FQXSPPU0009N : Processor [ProcessorId] has a Configuration Mismatch.

Processor [ProcessorId] has a Configuration Mismatch.

This message is for the use case when an implementation has detected that a processor configuration mismatch has occurred.

Severity

Error

Alert Category

Critical - CPU

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0062

SNMP Trap ID

40

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. This message could occur with messages about other processor configuration problems. Resolve those messages first.
  2. If the problem persists, ensure that matching processors are installed (i.e., matching option part numbers, etc.).
  3. Verify that the processors are installed in the correct sockets according to the service information for this product. If not, correct that problem.
  4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
  5. If the problem persists, collect service data logs.
  6. Contact Lenovo Support.