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FQXSPIO0006N : A software NMI has occurred on system [ComputerSystemName].

A software NMI has occurred on system [ComputerSystemName].

This message is for the use case when an implementation has detected a software NMI.

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0228

SNMP Trap ID

50

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Make sure that the reported device is in Lenovo server's SPP list.
  2. Make sure that all the sub-system drivers use the latest version to avoid notable issues.
  3. Make sure that all the sub-system components use the latest version of firmware to avoid notable issues.
  4. If the problem persists, collect service data log and OS memory dump.
  5. Contact Lenovo Support.