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XCC events that automatically notify Support

You can configure the XClarity Administrator to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.

Table 1. Events that automatically notify Support
Event IDMessage String
FQXSPCA0002MFan [NumericSensorName] going low (lower critical) has asserted.
FQXSPCA0016MFan Mismatch has transitioned to critical from a less severe state.
FQXSPIO0011NAn Uncorrectable Error has occurred on PCIs.
FQXSPPU0016NAn Uncorrectable Error has occurred on CPUs.
FQXSPPW0003LPower supply [PowerSupplyId] in the enclosure/chassis (MTM-SN: [MachineSerialNumber])has failed.
FQXSPSD0001LThe [DriveName] has a fault.
FQXSPSD0002GFailure Predicted on [DriveName].
FQXSPSD0002LDrive [DriveLocation] in the enclosure/chassis(MTM-SN: [MachineSerialNumber]) has a fault.
FQXSPSD0003GFailure Predicted on drive [DriveLocation] in the enclosure/chassis (MTM-SN: [MachineSerialNumber]).
FQXSPSS4004ITest Call Home Generated by user [arg1] from [arg2] at IP address [arg3].